At Rummy Modern, we value our customers and strive to ensure a smooth and satisfying experience. This Cancellation & Refund Policy outlines the circumstances under which you may cancel your transactions and request a refund, as well as the process for doing so.
All purchases made on our platform are considered final and non-cancellable. Due to the nature of digital goods and services, once a purchase is confirmed, it cannot be reversed. We encourage you to review your purchase details carefully before completing any transaction.
Refunds will generally not be provided for any purchases made on our platform. However, we may consider refund requests in exceptional circumstances, such as:
If your refund request falls within these exceptional circumstances, please contact our support team at [email protected] within 14 days of the purchase. We will review your request and respond within 7 business days.
We strongly discourage chargebacks as a method of refund. If you have a problem with a purchase, we encourage you to contact us first so we can resolve the issue. Unauthorized chargebacks may result in the suspension or termination of your account.
If you have any questions or need further assistance regarding our Cancellation & Refund Policy, please reach out to us at [email protected]. We are here to help and ensure that your experience with Rummy Modern is a positive one.